Browsing by Author > Chen, Yao Bruce
Showing results 1 to 1 of 1
Year | Title | Author |
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2005 | An examination of customer expectations and perceptions of service quality in Hangzhou's hotels | Chen, Yao Bruce |
Year | Title | Author |
---|---|---|
2005 | An examination of customer expectations and perceptions of service quality in Hangzhou's hotels | Chen, Yao Bruce |