Browsing by Author > 張洪濤

Jump to: 0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
or enter first few letters:  
Showing results 1 to 1 of 1
YearTitleAuthor
2008管理者服务质量承诺对员工行为和顾客服务质量感知的影响張洪濤; Zhang, Hongtao