The role of attachment in post-outsourcing decision making : an empirical study

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The role of attachment in post-outsourcing decision making : an empirical study

 

Author: Cheung, Yuk-chun Crissie
Title: The role of attachment in post-outsourcing decision making : an empirical study
Year: 2000
Subject: Management information systems
Contracting out
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Computing
Pages: iii, 116 leaves : ill. (some col.) ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1539509
URI: http://theses.lib.polyu.edu.hk/handle/200/1063
Abstract: The theoretical framework proposed that a decline in resource fit between companies and their outsourcing vendors provides an impetus for dissolving the outsourcing relationships. Whereas the relationship-specific physical IS asset or knowledge that developed between the two parties counters the pressure for change. The impacts of resource fit, substitution, opportunism and attachment on the persistence of outsourcing relationships were examined based on 75 outsourcing relationships and 3 semi-structured interviews. The empirical results indicate that companies' intention to continue outsourcing relationships was found to be positively influenced by resource fit and attachment and negatively influenced by availability of substitution and vendor opportunism. Among the four independent variables we studied, the resource fit is of paramount importance in determining the persistence of outsourcing relationships. The results indicate that a decline in resource fit provides a trigger for companies to consider dissolving the outsourcing relationships. However, the prior attachment with the existing outsourcing vendor or the lack of suitable substitution may decrease the likehood of dissolution.

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