| Author: | Go, Sik-pun |
| Title: | A study of job satisfaction and organizational commitment of executive officers in the civil service |
| Degree: | M.B.A. |
| Year: | 2002 |
| Subject: | Hong Kong Polytechnic University -- Dissertations Government executives -- China -- Hong Kong Civil service -- China -- Hong Kong -- Case studies Organizational commitment -- China -- Hong Kong -- Case studies Job satisfaction |
| Department: | Department of Management |
| Pages: | 70, [29] leaves : ill. ; 30 cm |
| Language: | English |
| Abstract: | A reduction of starting salaries and fringe benefits to the new recruits as part of the Civil Service Reform raises the concern on the Government's ability to retain staff. Literature review ascertains the relationship between job satisfaction and organizational commitment, and turnover intentions. As a starting point for further studies, this research examines the job satisfaction and organizational commitments of the serving Executive Officers enjoying the old package. An analysis of 254 questionnaires returned has supported that the serving Executive Officers are generally satisfied with their jobs, in particular pay and security. They are committed to the Government more by the high cost of leaving than emotional attachment. Most demographic variables being studied are found to associate with satisfaction and commitment, but do not have strong predicting power. Instead, three attitudinal variables: perceived fairness of last performance appraisal; attitude towards Civil Service Reform; and evaluation of the Government's performance do have much stronger predicting power. With the close relationship among all aspects of job satisfaction and the lower cost of leaving, the reform measures would probably adversely affect the turnover intentions. To increase or at least maintain the job satisfaction and organizational commitment of Executive Officers, it is recommended that system transparency should be enhanced and a survey on job satisfaction and organizational commitment should be conducted on a regular basis. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b16377990.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 3.29 MB | Adobe PDF | View/Open |
Copyright Undertaking
As a bona fide Library user, I declare that:
- I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
- I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
- I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.
Please use this identifier to cite or link to this item:
https://theses.lib.polyu.edu.hk/handle/200/1153