| Author: | Mok, Chi-keung |
| Title: | A study of organisational climate, job stressors upon job satisfaction, organisational commitment and turnover intentions |
| Degree: | M.B.A. |
| Year: | 1999 |
| Subject: | Hong Kong Telecommunications Limited Labor turnover -- China -- Hong Kong -- Case studies Corporate culture -- China -- Hong Kong -- Case studies Job stress -- China -- Hong Kong -- Case studies Job satisfaction -- China -- Hong Kong -- Case studies Organizational commitment -- China -- Hong Kong -- Case studies Hong Kong Polytechnic University -- Dissertations |
| Department: | Department of Management |
| Pages: | ix, 83 leaves : ill. ; 30 cm |
| Language: | English |
| Abstract: | A hypothesized model of turnover intentions was established with variables relating to organisational climate, job stressors, job satisfaction and organisational commitment. Exploratory factor analysis and multiple regression analysis were performed for data reduction and model testing respectively. Most of the six hypotheses were found to be supported in the revised model at the significant level. Respondents of an example organisation, Hong Kong Telecom Ltd., in a research survey expressed a number of significant causes for a prediction of the turnover intentions. Among these, they concerned about inadequate recognition, excessive work pressure, lack of autonomy, role ambiguity, low pay, few opportunities for promotion, and insufficient affective commitment. However, they responded that they still liked to stay at the organisation because of the continuance commitment and the unfavourable labour market conditions. It is hoped that the present research study is useful of better understanding the situations in the organisation. Consequently, to develop interventions and modify policies are addressed to enable employees for their contribution, reduce dysfunctional turnover, increase employees' productivity and build up organisational competitiveness. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b14718649.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 3.15 MB | Adobe PDF | View/Open |
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