Improving the service quality of trainers in an international management training & consultancy firm -- Time Manager International (TMI)

Pao Yue-kong Library Electronic Theses Database

Improving the service quality of trainers in an international management training & consultancy firm -- Time Manager International (TMI)

 

Author: Ng, Amily
Title: Improving the service quality of trainers in an international management training & consultancy firm -- Time Manager International (TMI)
Degree: M.B.A.
Year: 1994
Subject: Employee training personnel -- Case studies
Service industries -- Quality control -- Case studies
Hong Kong Polytechnic -- Dissertations
Department: Dept. of Management
Pages: x, 137 leaves : ill. (some col.) ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1152492
URI: http://theses.lib.polyu.edu.hk/handle/200/1184
Abstract: Nil

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