Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor | Department of Management | en_US |
| dc.creator | Wong, Yuk-ling Elaine | - |
| dc.identifier.uri | https://theses.lib.polyu.edu.hk/handle/200/1426 | - |
| dc.language | English | en_US |
| dc.publisher | Hong Kong Polytechnic University | - |
| dc.rights | All rights reserved | en_US |
| dc.title | Improving customer supply chain : options and management process : a case study of a petrochemical company in Hong Kong | en_US |
| dcterms.abstract | In the fast moving business environment, much of the competitiveness of a company lies in its persistent and continuous pursuing of change and improvement on its activities, as well as the ways of doing business. Using case study, we identified different challenges or new requirements that are faced by most of the companies. By focusing on the principles and core value of the analysed company in pursuing for the highest customer satisfaction, and on its process of options selection, we have a glimpse of how a successful petrochemical company has led its way against vigorous competition and sustain its advantages through effective leadership and strategic planning. Moreover, an appropriate kind of management process has been induced which not only ensures a successful management of change program, but is capable of anticipating any necessity of future change and development. | en_US |
| dcterms.extent | v, 83, [37] leaves : ill. (some col.) ; 30 cm | en_US |
| dcterms.isPartOf | PolyU Electronic Theses | en_US |
| dcterms.issued | 1999 | en_US |
| dcterms.educationalLevel | All Master | en_US |
| dcterms.educationalLevel | M.B.A. | en_US |
| dcterms.LCSH | Business logistics -- China -- Hong Kong -- Case studies | en_US |
| dcterms.LCSH | Strategic planning -- China -- Hong Kong -- Case studies | en_US |
| dcterms.LCSH | Hong Kong Polytechnic University -- Dissertations | en_US |
| dcterms.accessRights | restricted access | en_US |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b15001283.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 7.25 MB | Adobe PDF | View/Open |
Copyright Undertaking
As a bona fide Library user, I declare that:
- I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
- I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
- I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.
Please use this identifier to cite or link to this item:
https://theses.lib.polyu.edu.hk/handle/200/1426