| Author: | So, Woon-tan |
| Title: | Managing disruptive technology deployment for extended enterprise : a case study of property management in SHKP |
| Degree: | Eng.D. |
| Year: | 2007 |
| Subject: | Hong Kong Polytechnic University -- Dissertations. Real estate management -- China -- Hong Kong -- Case studies. |
| Department: | Department of Industrial and Systems Engineering |
| Pages: | ix, 91, 52 leaves : ill. ; 30 cm. |
| Language: | English |
| Abstract: | Mobility is truly revolutionizing the way organizations work, and is increasingly viewed as a critical factor for organizational competitiveness. Mobile technology is considered the disruptive technology. A disruptive technology is a new product or innovation that sneaks into an established market because industry leaders fail to recognize the threat it poses. For the disruptive technology, it creates the opportunity to satisfy some unmet customer's needs or newly created market if managing the deployment effectively especially the geographical dispersion nature in property management, some with 4,000 buildings and direct work force of over 5,000 people. This research employs three independent case studies - one from residential property maintenance management and two from shopping complex management, to illustrate the successful of the managing disruptive technology deployment for extended enterprise. The study arising from this project therefore enhances the understanding of the deployment of disruptive technology for extended enterprise using mobile technology and collaborating partners in property management industry. The research also finds that the model of managing disruptive technology for extended enterprise needs to posses an individual value network view and extended value network view under the notion that such management involves the transformation of different players or partners within the network. This research shows that the success in managing disruptive technology deployment for extended enterprise in property management should pay parallel attention to On-Demand model (BOD, TOD and SOD) and the dynamics process. The property management should align the interest towards co-creating win-win experience in the improvement of activities (moderating variables) such as time, communication, coordination and process and players (such as service providers, component vendors and consultants). As the challenge involved the management of the technology envelope shown in this research, to strike a balance of risk and opportunity, the property management should decrease the unit cost per application and shifting the risk from customer to vendor. To show with the sustainable metrics, the researchers suggest that the property management should align the organizational capital to flexibility cater the activity efficiency and business value creation through newly created market by new applications and technologies. |
| Rights: | All rights reserved |
| Access: | restricted access |
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| File | Description | Size | Format | |
|---|---|---|---|---|
| b2115935x.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 14.13 MB | Adobe PDF | View/Open |
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