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dc.contributorMulti-disciplinary Studiesen_US
dc.contributorDepartment of Managementen_US
dc.creatorKwok, Sau-fan Connie-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/1605-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleA study of motivational implications of introducing performance-related pay in the Hong Kong civil serviceen_US
dcterms.abstractPerformance-related pay is a reward system in which salary increments, bonuses and similar incentives are awarded on the basis of an employee's performance. It was firstly used by private sector and has been widely adopted by the public sectors. While it is generally believed that staff will perform better if rewards are more closely attached to their performance, the effectiveness of performance-related pay remains controversial. In Hong Kong, public bodies have adopted performance-related pay. The Hong Kong Government in its Civil Service into the 21st Century consultation document proposed to introduce progressively performance-related pay into the civil service. This dissertation aims at exploring the motivational implications of introducing performance-related pay in the civil service and identifying requisite elements for implementing this reward system. This study uses two research instruments to gain the necessary information and data. First, interviews are conducted on several government officials to acquire their general views on the concept of performance-related pay. Then, a survey is carried out on the front-line, supervisory and managerial grade staff of a trading fund department to understand their perception of performance-related pay. Considering that performance-related pay is an organizational intervention that involves objective setting, monetary incentives and performance measurement, investigation is made in the light of expectancy theory, goal setting theory and equity theory. In summary, both the qualitative and quantitative data suggests that there is a general agreement among civil servants that the idea of performance-related pay is good in principle. They, however, cast doubts on the practicability of the performance-related pay in particular on the fairness in allocating the rewards. For those essential elements supporting the implementation of the performance-related pay scheme such as a clear link between performance and effort, objective setting, etc., the results reveal that most of the elements do not exist in the civil service. In fact, the existing practices and traditions prevailing in the civil service do not favour the implementation of such reward scheme. The culture and the institutional structure of the civil service serve as two major constraints. To implement any performance-related pay in the civil service, structural changes to the present administrative system is one of the way out.en_US
dcterms.extentviii, 179 leaves ; 30 cmen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2001en_US
dcterms.educationalLevelAll Masteren_US
dcterms.educationalLevelM.Sc.en_US
dcterms.LCSHCivil service -- Salaries, etc. -- China -- Hong Kongen_US
dcterms.LCSHCivil service -- China -- Hong Kong -- Personnel managementen_US
dcterms.LCSHMerit pay -- China -- Hong Kongen_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/1605