Work stress and coping strategies amongst officers of Hong Kong police force

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Work stress and coping strategies amongst officers of Hong Kong police force

 

Author: Tam, Chi-wah Willer
Title: Work stress and coping strategies amongst officers of Hong Kong police force
Degree: M.B.A.
Year: 1999
Subject: Police -- Job stress -- China -- Hong Kong
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Management
Pages: vi, 63, [20] leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1498165
URI: http://theses.lib.polyu.edu.hk/handle/200/1709
Abstract: An empirical study was conducted to examine the stress felt by the officers of Hong Kong Police Force, the coping strategies they chose or employed and their relations with three demographic variables, the stress characteristics of the stressor, level of work stress, work environment and external support. A theoretical framework was formulated in which ten predictor variables were believed contributing to the prediction of the coping responses. The coping strategies was measured by the Ways of Coping Checklist and three coping strategies were identified which were respectively Avoidance coping, Problem-reappraisal coping and Active Problem-solving Coping. The result indicated that demographic variables are significant predictors to problem-reappraisal and active problem-solving copings, in which male police officers were more inclined to the problem-reappraisal and active problem-solving copings and the higher education level the more likelihood they would use problem-reappraisal coping. Two stress characteristics of the stressful situation were found significant predictors to the choice of coping strategies. The less negative affects arose, the more likelihood for the problem-reappraisal and active problem-solving copings; the higher the controllability the more likelihood for avoidance and active problem-solving copings. The personal external support was found a significant predictor to both the problem-reappraisal and active problem-solving copings. The work stress level was a significant predictor to the active problem-solving coping only.

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