How leaders improve organizational effectiveness under psychological contract violation?

Pao Yue-kong Library Electronic Theses Database

How leaders improve organizational effectiveness under psychological contract violation?

 

Author: Mui, Pak-chin Nick
Title: How leaders improve organizational effectiveness under psychological contract violation?
Degree: M.B.A.
Year: 2003
Subject: Hong Kong Polytechnic University -- Dissertations
Organizational effectiveness
Contracts -- Psychological aspects
Commitment (Psychology)
Industrial relations
Department: Dept. of Management
Pages: 88 leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1710654
URI: http://theses.lib.polyu.edu.hk/handle/200/1723
Abstract: Due to the recession of world's economy in 2001, Hong Kong's economy is still at the bottom and no one can tell when will it bounce back. For the time being, most of the Hong Kong organizations mainly focus on short-term goals and care little about traditional employment relationship. Perceived Psychological Contract Violation is therefore quite common in organizations, which left employees disillusioned and cynical, feeling less job security, displaying less organizational loyalty and placing less faith in their employers' promises and commitments to them. Many researches have been conducted to recognize that Psychological Contract Violations are negatively related to Organizational Commitment and Organizational Citizenship Behavior, which consequently, negatively related to organizational effectiveness. However, how the leadership style(s) moderate the relationship between perceived Psychological Contract Violations and organizations' effectiveness remains unclear. Quantitative study was conducted to find out these relationships. All the scales used in the present study had demonstrated to be valid and reliable. Respondents were asked about their perceptions towards their employment relationship, the leadership style(s) of their immediate supervisor and their Organizational Commitment and Organizational Citizenship Behavior. Results showed that perceived Psychological Contract Violation was partially and negatively related to Organizational Citizenship Behavior, while certain leadership styles, surprisingly, worsen the negative relationships between perceived Psychological Contract Violation and Organizational Citizenship Behavior than attenuates the negative relationship.

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