| Author: | Lam, Yuet-ying |
| Title: | Leadership behavior : supervisor and subordinates communication pattern in family service centre |
| Degree: | M.A. |
| Year: | 1997 |
| Subject: | Family social work Leadership Interpersonal communication Hong Kong Polytechnic University -- Dissertations |
| Department: | Department of Applied Social Studies |
| Pages: | iii, 106, [15] leaves ; 30 cm |
| Language: | English |
| Abstract: | Leadership is important to influence people to finish task effectively. By the influencing process, communication is existed to process and transmit information. The family service centre conducted family counselling is full of communication. The pattern between leadership and communication is a mirror to reflect the leader's effectiveness to lead the subordinates. In this organizational process, some situational variables, i.e. the task characteristics and subordinates characteristics will impact the communication. The study borrowed the framework of path-goal theory to identify the perceived leadership behavior of casework supervisor and examine the communication pattern between supervisor and subordinates. The effect of contextual variables on communication pattern is also covered. 30 caseworker had completed the self-administer questionnaires to measure the leadership behavior of their supervisors. The leadership behavior included two dimensions, i.e. consideration and initiating structure. Six interviews with 3 groups of caseworkers were conducted to explore the communication pattern in family service centre. Each group composed a new worker and an experienced worker who came from the same centre. Most of the respondents agreed that their supervisors had behaved considerate. Generally, the agreement on leader consideration was greater than the initiating structure. The supervisors were especially weak in planning. In the communication pattern, there was no difference with different leadership style. Most of the communication flew to the horizontal level. The colleague system became the source of information and support rather than source from supervisors. The communication pattern was affected by the task characteristics in terms of task complexity and the subordinates characteristics (working experience). Implications on the family counselling service is discussed. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b14053780.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 3.7 MB | Adobe PDF | View/Open |
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