Establishment of an alignment model to link the contingent relationship of information system success to business performance

Pao Yue-kong Library Electronic Theses Database

Establishment of an alignment model to link the contingent relationship of information system success to business performance

 

Author: Wong, King-ling Betty
Title: Establishment of an alignment model to link the contingent relationship of information system success to business performance
Degree: M.Sc.
Year: 1999
Subject: Management information systems
Industrial management -- Data processing
Hong Kong Polytechnic University -- Dissertations
Department: Multi-disciplinary Studies
Dept. of Computing
Pages: 125 leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1489527
URI: http://theses.lib.polyu.edu.hk/handle/200/1782
Abstract: The existing literature on the alignment between business performance and IS aspects is very limited. Both theory building and empirical studies are weak and lack of validation. This research attempted to revisit the areas of business performance and IS success. More specifically we have defined variables to measure business performance and IS success and attempted to measure the alignment between these two constructs. This study was based on a survey carried out in Hong Kong with a careful selection of a group of experienced accountants working in the business sector of Hong Kong. The variables we used in the survey were then empirically validated and their reliabilities critically tested. An alignment model based on a regression study on these groups of validated variables was then developed. We expect this model can be used as a tool to illustrate the possible relationship between different aspects of business performance and IS quality. This model can also provide hints for company's IS resources planning and suggest which IS quality aspects should we put in more resources in order to achieve the best business performance.

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