| Author: | Lam, Man-tim John |
| Title: | A study of organizational citizenship behavior in dimensions of organizational commitment, perceived organizational support and job satisfactionin a government works department |
| Degree: | M.Sc. |
| Year: | 1999 |
| Subject: | Hong Kong (China). Works Dept. -- Employees Organizational behavior -- China -- Hong Kong Organizational commitment -- China -- Hong Kong Job satisfaction -- China -- Hong Kong Hong Kong Polytechnic University -- Dissertations |
| Department: | Multi-disciplinary Studies Department of Management |
| Pages: | v, 69 leaves : ill. ; 31 cm |
| Language: | English |
| Abstract: | A study of two separate forms of Organizational Citizenship Behavior (OCB), one for individual (OCBI) and the other for the organization (OCBO) in dimensions of three organizational commitment components, perceived organizational support and job satisfaction and its nine facets on employees working in a Government Works Department was conducted. It is aimed at to find how and to what extent those dimensions affect OCB. The results of the study indicated that affective commitment and perceived organizational support were the significant predicators of OCBI. On the other hand, affective commitment, perceived organizational support and job satisfaction were the significant predictors of OCBO. Among the three forms of commitment, only affective commitment showed predicting power of OCB. Also, in considering the nine facets of job satisfaction, coworker and nature of work were the significant predictors of OCBI and; pay and nature of work were the significant predictors of OCBO. Moreover, managerial implication to the study of OCB is discussed and future research is suggested. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b14885141.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 2.45 MB | Adobe PDF | View/Open |
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