Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor | Multi-disciplinary Studies | en_US |
| dc.contributor | Department of Management | en_US |
| dc.creator | Lam, Man-tim John | - |
| dc.identifier.uri | https://theses.lib.polyu.edu.hk/handle/200/1791 | - |
| dc.language | English | en_US |
| dc.publisher | Hong Kong Polytechnic University | - |
| dc.rights | All rights reserved | en_US |
| dc.title | A study of organizational citizenship behavior in dimensions of organizational commitment, perceived organizational support and job satisfactionin a government works department | en_US |
| dcterms.abstract | A study of two separate forms of Organizational Citizenship Behavior (OCB), one for individual (OCBI) and the other for the organization (OCBO) in dimensions of three organizational commitment components, perceived organizational support and job satisfaction and its nine facets on employees working in a Government Works Department was conducted. It is aimed at to find how and to what extent those dimensions affect OCB. The results of the study indicated that affective commitment and perceived organizational support were the significant predicators of OCBI. On the other hand, affective commitment, perceived organizational support and job satisfaction were the significant predictors of OCBO. Among the three forms of commitment, only affective commitment showed predicting power of OCB. Also, in considering the nine facets of job satisfaction, coworker and nature of work were the significant predictors of OCBI and; pay and nature of work were the significant predictors of OCBO. Moreover, managerial implication to the study of OCB is discussed and future research is suggested. | en_US |
| dcterms.extent | v, 69 leaves : ill. ; 31 cm | en_US |
| dcterms.isPartOf | PolyU Electronic Theses | en_US |
| dcterms.issued | 1999 | en_US |
| dcterms.educationalLevel | All Master | en_US |
| dcterms.educationalLevel | M.Sc. | en_US |
| dcterms.LCSH | Hong Kong (China). Works Dept. -- Employees | en_US |
| dcterms.LCSH | Organizational behavior -- China -- Hong Kong | en_US |
| dcterms.LCSH | Organizational commitment -- China -- Hong Kong | en_US |
| dcterms.LCSH | Job satisfaction -- China -- Hong Kong | en_US |
| dcterms.LCSH | Hong Kong Polytechnic University -- Dissertations | en_US |
| dcterms.accessRights | restricted access | en_US |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b14885141.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 2.45 MB | Adobe PDF | View/Open |
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