Author: | Chan, Hung-ngai Jimmy |
Title: | A study on the effects of market orientation on business performance and the related marketing strategies in Hong Kong garment and textile industry |
Degree: | M.B.A. |
Year: | 1997 |
Subject: | Textile industry -- China -- Hong Kong Clothing trade -- China -- Hong Kong Marketing Hong Kong Polytechnic University -- Dissertations |
Department: | Department of Management |
Pages: | 98, 6 leaves ; ill. ; 30 cm |
Language: | English |
Abstract: | In recent years, considerable research attention has focused on how market orientation may impact business performance. Empirical evidence is limited and most of the original development was carried out in U.S. and other western countries. The overall aims of the study were to provide further empirical evidence for this relationship in another business culture, namely, Hong Kong and to investigate the practical manifestations of market orientation by comparing the strategies and organizational features of "successful" and "less successful" companies, and to identify useful lessons for managers seeking to improve their company's performance. A single industry instead of multi-industries, was studied in order to eliminate the environmental variables. A field research was carried out in the garment and textile industry during the period of October to December, 1996. One thousand and one hundred structured questionnaires were sent out by regular mailing. Subsequently seventy three usable questionnaires were received with an effective response rate of seven percent. Fourteen companies were classified as "successful companies" and fifty nine were "less successful" companies. The current study finds that the market-orientation is significantly and positively related to business performance, thus providing empirical verification for the long standing theory and that the key requirements for success are customer and marketing orientation, long-term focus and a flexible and highly committed organization. Companies that hope to remain competitive in the industry would do well to take these lessons and apply them. |
Rights: | All rights reserved |
Access: | restricted access |
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File | Description | Size | Format | |
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b12570047.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 2.91 MB | Adobe PDF | View/Open |
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