A BPR program in an electronic manufacturing plant in Hong Kong

Pao Yue-kong Library Electronic Theses Database

A BPR program in an electronic manufacturing plant in Hong Kong


Author: Liang, Pui-hin
Title: A BPR program in an electronic manufacturing plant in Hong Kong
Degree: M.Sc.
Year: 1999
Subject: Electronic industries -- China -- Hong Kong -- Case studies
Reengineering (Management) -- China -- Hong Kong -- Case studies
Hong Kong Polytechnic University -- Dissertations
Department: Multi-disciplinary Studies
Dept. of Management
Pages: viii, 105 leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1483527
URI: http://theses.lib.polyu.edu.hk/handle/200/1976
Abstract: Nowadays, companies are facing dramatic changing business environment as well as keen competitions. In order to have a strong position in the market, companies need to improve their operations continuously. Companies started to review their business processes and this led to the introduction of business process reengineering (BPR). BPR has been identified as a key strategic initiative for achieving business improvement for organisations. A case study about the application of BPR in a real business was discussed in this report. The external threats and internal weaknesses faced by an electronic manufacturing plant in Hong Kong were critically examined. The report aimed to provide a detailed guidance and theoretical framework to the top management of the company so as to facilitate the implementation of BPR, in turn, improve the operation efficiency. To make BPR a success, a survey was conducted to obtain the company culture and employee attitudes and found that the company was ready to undergo BPR. The importance of BPR was emphasized and some critical factors that needed to be considered in running BPR were also found. These factors were clear and understandable concept, appropriate framework and methodology, top management support, clear and realistic expectation, setting up of reengineering team, select appropriate process to re-design, adapt a "small-wins" results-oriented strategy, good communication channel, training, maximizing benefits of information technology, adequate resources support and proper evaluation system could make BPR work in the company.

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