Reverse logistics & inventory management as the key contributors to a PC's repair & maintenance industry

Pao Yue-kong Library Electronic Theses Database

Reverse logistics & inventory management as the key contributors to a PC's repair & maintenance industry

 

Author: Yau, Siu-hung April
Title: Reverse logistics & inventory management as the key contributors to a PC's repair & maintenance industry
Year: 2004
Subject: Hong Kong Polytechnic University -- Dissertations
Business logistics
Inventory control
Computer industry -- Management -- Case studies
Department: Dept. of Logistics
Pages: vii, 41 leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1793847
URI: http://theses.lib.polyu.edu.hk/handle/200/1987
Abstract: As we all know, there is a keen competitive environment in PC industry - e.g. the merger of HP & Compaq to enable itself to be a market leader in PC industry. In addition, the product life cycle is going to shorter and shorter - e.g. 3-4 months will launch a new PC model. In this paper, we intend to analyze the complex issues that PC's maintenance companies face in managing their worse nightmare - Reverse Logistics. The paper primary highlight is the importance of inventory management in maintenance servicing company relating to reverse logistics. Part of the paper was to illustrate the challenges of PC maintenance industry face and how to manage them effective and efficient way. To accomplish this task, we interviewed the leading PC companies' logistics specialists in Hong Kong and examined their reverse logistics workflow and operation. The key objective is to find out the best practice among them.

Files in this item

Files Size Format
b17938478.pdf 2.766Mb PDF
Copyright Undertaking
As a bona fide Library user, I declare that:
  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

     

Quick Search

Browse

More Information