The applications of information technology in Hong Kong electronics industry

Pao Yue-kong Library Electronic Theses Database

The applications of information technology in Hong Kong electronics industry

 

Author: Chan, Kwok-kuen
Title: The applications of information technology in Hong Kong electronics industry
Degree: M.B.A.
Year: 2000
Subject: Electronic industries -- China -- Hong Kong
Information technology -- China -- Hong Kong
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Management
Pages: vi, 75, [24] leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1527765
URI: http://theses.lib.polyu.edu.hk/handle/200/2059
Abstract: This research study is concerned with the current applications of information technology (IT) in Hong Kong electronics industry. In the past decade, the overall IT adoption in Hong Kong was relatively low albeit electronics industry was considered as a forerunner of using computers (i.e. Graham Mead Research 1988). Nevertheless, most of the applications remained at administrative and back office support. Recently, with the inward relocation of manufacturing activities, Hong Kong manufacturing industries have to undergo a transformation by playing an increasing role as a sourcing, distribution and services center. To facilitate this transformation process, IT is crucial as it can change the way companies operate and enhance their competitiveness. Being the second largest industry in the territory, electronics industry definitely cannot escape from such a change. Indeed, the Hong Kong Government has perceived the growing and strategic importance of IT and commenced to have a more comprehensive IT strategy (e.g. Digital 21). Apart from ascertaining the current IT status, this research study would further explore the relationship of the suppliers, customers and organization with IT applications. The methodology of this research study is conducting a survey through the postal questionnaires. As revealed from the survey, it is encouraging to find that the general IT applications in the electronics industry is considered high. Not surprisingly, the transactions processing applications are widely adopted because they are less risky and mainly driven by the labor efficiency and cost savings. However, for some advanced applications on controlling, performance monitoring, planning and decisions making, they are relatively less popular. Thus, more comprehensive IT strategies should be considered and formulated by the manufacturers. Interestingly, this study also found that neither customers nor suppliers do greatly influence to the IT usage although the supply chain management is increasingly important to the companies' operations. Instead, IT applications in the electronics industry is appeared to be more driven by the organization itself (e.g. management planning capability and continuous learning etc.). This may mainly because the electronics industry is technology-led and technology-inherent in nature and hence they are usually be the champions of technology. Meanwhile, to make IT as a competitive weapon, some measures should be taken to promote the strategic use of IT in the industry. The results of this research study should be interpreted with the major limitation of small sample size. However, the findings and implications should somehow serve as the basis for future researches on IT applications in Hong Kong.

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