Core competency of radiographers : a study on the management proficiency of diagnostic radiographers in Hong Kong

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Core competency of radiographers : a study on the management proficiency of diagnostic radiographers in Hong Kong


Author: Lo, Chi-kei Victor
Title: Core competency of radiographers : a study on the management proficiency of diagnostic radiographers in Hong Kong
Degree: M.Sc.
Year: 2002
Subject: Hong Kong Polytechnic University -- Dissertations
Radiologists -- China -- Hong Kong -- Evaluation
Radiologists -- China -- Hong Kong -- Training of
Executive ability -- Evaluation
Department: Multi-disciplinary Studies
Dept. of Optometry and Radiography
Pages: xi, 161 leaves : ill. ; 30 cm
Language: English
InnoPac Record:
Abstract: The Hong Kong Hospital Authority has been working on the core competencies of radiographers. In view of the uncertainty surrounding individual radiographer's competency in terms of management skills, a qualitative study of diagnostic radiographers' management proficiency was performed, in order to determine the conceptual differences of the traditional role and the current role of front line radiographers as a consequence of the developments which are occurring in radiography. The involvement of front line radiographers in management tasks may be a possible area to strengthen job satisfaction and to increase the productivity outcome of the radiography team. However the radiographers in Hong Kong do not have access to the management diploma course, as is the case in the UK. They can only get in-house training in management skills though limited channels. A qualitative research approach was adopted for this study. In order to carry out the research, a questionnaire was designed for all diagnostic radiographers working in HA hospitals. The questionnaire covered a wide range of topics from the employment status: career aspirations, management experience and expectations of the radiographers. Questions relating to individual's core competencies under the HA model, their perception of the management activities, and their degree of involvement in the hospital management were also asked. The results of the questionnaires were further analyzed with reference to the gender, age group, Occupational status, Professional qualifications,and the years of services. It was assumed that the results from the respondents should have no correlation with the demographic data under study. Based on the outcome of the questionnaires, a series of short focused interviews were conducted voluntarily, as indicated on the return questionnaire. A series of questions were asked so as to clarify some points raised following initial data analysis of the questionnaires. By means of the information gained, conclusions were drawn concerning the issues associated with the changing role of radiographers and, with the support of the data suggestions, were generated to promote the management role to suit their needs and the proposed job requirement of diagnostic radiographers in Hong Kong. It was found that for certain management duties, there is variability in response probably due to the occupational status and the individual experience of those particular management criteria. For radiographers from the age group of 40 years or more and with more than 16 years of services and also in the Senior Radiographer/ DM career status have a better confidence in dealing with the management duties as described by the HA. Further conclusion was also made that the radiographers have variability in response to the core-competency model and 60.3% of the respondents did not favour any ongoing methods of assessment. This was probably due to the poor consultation and failure to have good communication between the radiographers involved and the management staff. In order to promote the performance related increment appraisal as part of the assessment tool for the core competency of radiographers, the Hospital Authority should provide more information to the radiographers and great care should be taken to ensure the assessment is done under the fairest conditions so that the radiographers are not intimated by the appraisal procedure. Finally, it was found that radiographers were usually aware of the availability of management training available to them and various modes of management training were welcomed by the reporting group of radiographers, which is worth consideration by the Hospital Authority and the radiographer teaching institution.

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