An exploratory study on the interpersonal processes between nurses and social workers in the setting of day activity centre cum hostel

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An exploratory study on the interpersonal processes between nurses and social workers in the setting of day activity centre cum hostel

 

Author: Yeung, Mee-ling
Title: An exploratory study on the interpersonal processes between nurses and social workers in the setting of day activity centre cum hostel
Degree: M.A.
Year: 1999
Subject: Nurses -- China -- Hong Kong -- Case studies
Social workers -- China -- Hong Kong -- Case studies
Communication in medicine -- China -- Hong Kong -- Case studies
Interpersonal communication -- China -- Hong Kong -- Case studies
Health care teams -- China -- Hong Kong -- Case studies
People with mental disabilities -- Rehabilitation -- China -- Hong Kong -- Case studies
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Applied Social Studies
Pages: vi, 91, [4] leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1489708
URI: http://theses.lib.polyu.edu.hk/handle/200/2548
Abstract: This dissertation is an initial attempt to study the interpersonal processes between professionals of two different disciplines i.e. nursing and social work in the setting of DAC cum Hostel. Clients served in the setting are mostly severe-graded mentally handicapped adults who are characterized by their being inadequate to make own views upon their own affairs. Hence, the professionals of nursing and social work to a great extent will help them to make decisions and choices in the daily caring and routine training of the clients. Since both professions had different professional orientations, they were found to have exerted impact upon the interpersonal processes in terms of communication, co-operation, co-ordination, conflict, cohesion and trust between nurses and social workers. Qualitative approach was adopted as the research method in this study so as to generate insights on understanding the interactional dynamics between the nurses and the social workers. Altogether, ten informants were interviewed. Both social workers and nurses were evenly selected from five Day Activity Centre cum Hostels. In the process of sharing the practical experiences and personal views of both disciplines, differences in professional orientations could be witnessed. The differences between the two professions concluded in the setting of DAC cum Hostel were on areas of priority of concerns, handling problem behaviour, decision-making process and the scope of intervention. Such differences were closely related to their professional training and the knowledge their professions employed. The interpersonal processes in terms of communication, co-operation, co-ordination, conflict, cohesion and trust were found to be interdependent and interactive. Communication was inevitable when nurses and social workers had to co-operate. When the team consisted of different members who had to work together, co-ordination was required to achieve smooth co-operation. In the process of communication, collaboration and co-ordination, any unfavourable factors would be conducive to conflicts. On the other hand, trust and cohesion would affect the process of communication, collaboration, co-ordination and conflict. In addition to differences in professional orientations between nurses and social workers, individual personality and organizational structure were discovered in the study as other forces affecting the interpersonal processes. These two other forces were interacting with the force of differences in professional orientations. In the report, these forces would be further elaborated.

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