A road map for Hong Kong companies to adopt Internet commerce

Pao Yue-kong Library Electronic Theses Database

A road map for Hong Kong companies to adopt Internet commerce

 

Author: Wong, Lai-tim
Title: A road map for Hong Kong companies to adopt Internet commerce
Degree: M.Sc.
Year: 1999
Subject: Electronic commerce -- China -- Hong Kong
Hong Kong Polytechnic University -- Dissertations
Department: Multi-disciplinary Studies
Dept. of Computing
Pages: 86, 4 leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1489568
URI: http://theses.lib.polyu.edu.hk/handle/200/2777
Abstract: Internet commerce in the United States has already passed the early adopter stage to enter the mass-market stage. Seventeen percent of 62 million US Internet users purchased online in the 4th quarter of 1997[17]. Internet commerce in goods and services between companies was estimated at US$8 billion in 1997[2]. In this dissertation, the diffusion of Internet and Internet commerce in US and Hong Kong had been studied. The critical success factors of the US companies in Internet commerce were analysed and the gap between Hong Kong and US companies identified. A survey on Internet commerce was conducted to ascertain the major obstacles faced by Hong Kong companies and what factors they considered most important. A guidebook was developed to help the local companies overcome the barriers to Internet commerce and reap the benefits of the new media of business. Usefulness of the guidebook was then assessed via a second survey. Some contributions achieved by this dissertation include: - Internet was confirmed as a viable and efficient means for conducting survey. - The maturity level of Hong Kong companies in the adoption of Internet commerce was determined in May as well as December 1998. Twenty six percent of the sites had moved to a higher level of Internet commerce application while 8.7 % of the previous English only sites became bilingual within the period of seven months. - Two major inhibitors encountered by Hong Kong companies were identified -Uncertainty and Personal. - Hong Kong companies would like to have more information on the aspects of Authentication and Security, Cost, Scalability and Privacy, and Initial Set Up.

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