The competency approach to management development : with special reference to Hong Kong banking industry

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The competency approach to management development : with special reference to Hong Kong banking industry

 

Author: Yip, Peter
Title: The competency approach to management development : with special reference to Hong Kong banking industry
Degree: M.B.A.
Year: 1994
Subject: Bank employees -- Training of -- China -- Hong Kong
Executives -- Training of -- China -- Hong Kong
Bank management -- China -- Hong Kong
Hong Kong Polytechnic -- Dissertations
Department: Dept. of Management
Pages: x, 96, [12] leaves : ill. (some col.) ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1152513
URI: http://theses.lib.polyu.edu.hk/handle/200/3479
Abstract: In the last five years, the Hong Kong banking industry has been facing the problems of brain drain and labour shortage. This has resulted in high staff turnover and dilution of managerial quality. Nevertheless, most of them have been taking positive steps in management development in order to increase and improve the overall competencies of their managers. This research project aims at exploring the current management development practices of the licensed banks in Hong Kong and identifying ten most important competencies for bank managers of junior and middle management levels. A survey on 162 licensed banks was conducted in April 1993. It was found that the banks of different size have been using different approaches in management development. Generally speaking, Burgoyne's model of management development activities is applicable in the Hong Kong banking industry. In particular, performance appraisal was regarded as the most popular method to develop bank managers. Two sets of competencies for bank managers were identified from the research analysis, one for junior management and the other for middle management. These competencies are useful not only in management development, but also in recruitment and selection, performance management, career development and succession planning. At the end of this project, the author introduces the Management Development Framework (M.B.A.) in Banking. M stands for Management Development Centre of Hong Kong (MDC), B stands for Banking Training Centre of Vocational Training Council (BTC) and A stands for All licensed banks in Hong Kong (ALB). These three entities are recommended to take active roles to improve the competencies of the bank managers; MDC as the management development innovator, BTC as the management development executor and ALB as the management development supporter. In early July 1993, the author's recommendation was fully recognized and supported by MDC and BTC (Appendix IV and Appendix V). Besides, in order to promote management development in the Hong Kong banking industry, the author has scheduled to give a public presentation on "The Competency Approach to Management Development in Hong Kong Banking Industry" at the Chartered Institute of Bankers - Hong Kong Centre on 27 November, 1993 (Appendix VI). With the synergy of all the above parties, the author is confident that the competencies of bank managers will definitely be improved in the near future and the growth and prosperity of the Hong Kong banking industry will make Hong Kong a highly renowned international financial centre of today and tomorrow.

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