An exploratory study on the relationship between managerial behaviors and the job satisfaction of social workers working in the community work settings in Hong Kong

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An exploratory study on the relationship between managerial behaviors and the job satisfaction of social workers working in the community work settings in Hong Kong

 

Author: Wong, Man-tai James
Title: An exploratory study on the relationship between managerial behaviors and the job satisfaction of social workers working in the community work settings in Hong Kong
Degree: M.B.A.
Year: 1994
Subject: Social work administration -- China -- Hong Kong
Job satisfaction
Hong Kong Polytechnic -- Dissertations
Department: Dept. of Management
Pages: iii, 53 leaves ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1152512
URI: http://theses.lib.polyu.edu.hk/handle/200/3508
Abstract: There are little research on the managerial behaviors of social welfare agencies in Hong Kong. As more and more social workers employed in these organizations are professionally trained, it is expected that they will ask for more participation in the management of the agency. On the other hand, it is postulated that a paternalistic, authoritative type of management system still prevailed in the social welfare organizations in Hong Kong. Will this affect the job satisfaction of the social workers working in these organizations is worth studying. In this exploratory study, Likert's (1967) Managerial Survey Instrument is used to measure the managerial behaviors of the social welfare organizations and the Smith et al's (1975) Job Descriptive Index (JDI) is used to determine the job satisfaction of social workers. Besides, as this study is concentrated on social workers working in the community work field only, and these workers are more "radical" in outlooks, we will also see whether the attitudes of these workers toward democratic ideas will affect their expectation on the managerial behaviors and their job satisfaction or not. The findings indicated that the dominant managerial behavior of social welfare organizations in Hong Kong is the consultative style, and the social workers are generally satisfied with their job. The attitudes of the social workers toward democratic belief has no relationship with the social workers expectation of the managerial behavior and their job satisfaction. Nevertheless, the social workers expressed strong expectation that the managerial behavior be participative in their organizations. All these results are worth further studying with larger samples and / or with social workers in different fields of practice.

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