上海國際品牌酒店高層管理人員本地化進程研究

Pao Yue-kong Library Electronic Theses Database

上海國際品牌酒店高層管理人員本地化進程研究

 

Author: 谷勇
Gu, Yong
Title: 上海國際品牌酒店高層管理人員本地化進程研究
Shanghai guo ji pin pai jiu dian gao ceng guan li ren yuan ben di hua jin cheng yan jiu
The localization process of top management in the international brand hotels of Shanghai
Degree: M.Sc.
Year: 2005
Subject: Hong Kong Polytechnic University -- Dissertations
Hotel management -- China -- Shanghai
Department: School of Hotel and Tourism Management
Pages: 67, [6] leaves : ill. ; 30 cm
Language: Chinese
InnoPac Record: http://library.polyu.edu.hk/record=b1818244
URI: http://theses.lib.polyu.edu.hk/handle/200/3652
Abstract: Within the last two decades, the international brand-name hotels have developed and expanded in China significantly. The top ten hotel management groups of international brand in the worldhave already disembarked in China. At the end, the entry of these hotels have upgraded hotel management and promoted the fast development of the hotel industry in China. To study the success of these international brand hotels in China, it is important to focus on the top management. The composition of top management which constitutes the core hotel business has already changed, because foreign expatriates bring those changes into China. It helps to upgrade local hotel employees gradually. Thus, it is worthwhile to study how these changes have occurred. Through the questionnaire survey on the existing 28 international brand hotels in Shanghai and face-to-face discuss with the managers of the hotels, the information was collected and studied. The results show thatstar hotels in Shanghai will continue to recruit international hotel management companies to help manage hotels in China in the future. The localization of top management in international brand hotels will depend on the mature development of local qualified hotel management, and the opening time of hotels, degree of brand, the star rating, background of investors as well as management style. Practical suggestions were providcd in this study to hotel investors and hotel management parties about recruitment of top management. This study also supplies cordial opinion and help to those excellent local hotel management talents, who want to take the challenges of managing international brand hotels in China.

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