Stakeholders' influence on organisational development : a case study of the take over of music office

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Stakeholders' influence on organisational development : a case study of the take over of music office


Author: Lai, Siu-lun Francis
Title: Stakeholders' influence on organisational development : a case study of the take over of music office
Degree: M.B.A.
Year: 1996
Subject: Hong Kong. Music Office
Public administration -- China -- Hong Kong -- Decision making -- Case studies
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Management
Pages: 4, 127 leaves ; 30 cm
Language: English
InnoPac Record:
Abstract: The Hong Kong Government is becoming more and more representative in recent years and this means that any decisions and policies made by the Government would be subject to more and closer public scrutiny and influence. The number of stakeholders who can influence a Governmental decision-making process is thus increasing. In this project, the case study of the transfer of the Music Office from the Hong Kong Government to the Municipal Councils demonstrates that a Governmental decision-making process is influenced by many stakeholders including the Governmental officials, Music Officers, students and their parents, the Academy for Performing Arts, the Municipal Councils, the Tung Wah Group and the Legislative Council as illustrated by the stakeholder theory. Analytical generalisation is taken for the analysis made in the Music Office case to other similar governmental decision-making processes in the hope that the analysis and the experience drawn from the case can be generalised for reference to other similar cases such that the Governmental officials can learn to better manage the stakeholders' influence on similar decision-making processes. The analysis suggests that the Hong Kong Government should adopt an open stakeholder model to handle the decision-making process which involves many external stakeholders' influence on the process. Besides, the Government should also treat the stakeholders as potential customers of its policies and use various marketing techniques to promote its policies in order to win the potential customers' acceptance. Finally, since a governmental decision-making process is usually a sporadic process of decision-making which is influenced by many stakeholders, the Government should take an incremental perspective rather than a rationalistic approach to its decision-making and strategic management.

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