An expert system for quality planning of new product development in electronics industry

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An expert system for quality planning of new product development in electronics industry

 

Author: Chow, Yu-him Dennis
Title: An expert system for quality planning of new product development in electronics industry
Degree: M.Sc.
Year: 1997
Subject: Electronic industries -- Quality control
Expert systems (Computer science)
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Computing
Pages: vii, 130 leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1405550
URI: http://theses.lib.polyu.edu.hk/handle/200/395
Abstract: The erratic environment in the electronics industry and high failure rate of new products increase in complexity of new product development. It is agreed that customer requirements and quality product are the essential points for the success of a new product. A quality product is dependent on the quality planning at the earliest stage. Developing high quality product in short time at a low cost has become the key for the electronics manufacturer to compete in today market environment. The purpose of this research is to study the feasibility and applicability of expert systems for the quality planning of new product development in electronics industry. A prototype of expert system is developed to demonstrate the applicability of expert system for quality planning. The principles and concepts of new product development process and expert systems are studied and a proven quality management method - Quality Function Deployment (QFD) is employed as a framework to build up the prototype expert systems. A knowledge based system is built to translate the customer requirements into product specifications. A car audio system is used as an example to illustrate the development of a quality planning expert system. Kappa is used to construct the prototype and rule-based reasoning is used as the inference mechanism. System verification and validation are done to compare with the design objectives and actual performance.

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