團隊信息差異對組織公民行為的影響

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團隊信息差異對組織公民行為的影響

 

Author: 張榮
Zhang, Rong Gloria
Title: 團隊信息差異對組織公民行為的影響
Tuan dui xin xi cha yi dui zu zhi gong min xing wei de ying xiang
The impact of team informational dissimilarity on OCB
Degree: D.Mgt.
Year: 2007
Subject: Hong Kong Polytechnic University -- Dissertations.
Teams in the workplace.
Organizational behavior.
Department: Graduate School of Business
Pages: xii, 143 leaves : ill. ; 30 cm.
Language: Chinese
InnoPac Record: http://library.polyu.edu.hk/record=b2257270
URI: http://theses.lib.polyu.edu.hk/handle/200/3952
Abstract: In this research, we studied the impact of informational dissimilarity on organizational citizenship behavior ( OCB ) through the data collected from 452 members of 115 multidisciplinary project teams in China. Following Van der Vegt ( 2003 ) , we tested the interaction effect between informational dissimilarity and the combinations of task and goal interdependence on OCB. We further examined the influence of team-member exchange ( TMX ) as a substitute for task and goal interdependence. The results revealed that under high-low combinations of task and goal interdependence, informational dissimilarity was positively related to team identification and OCB ( helping behavior and loyal behavior ) . Under high-high combinations of task and goal interdependence, informational dissimilarity was negatively related to helping behavior and had no relationship with loyal behavior. In addition, informational dissimilarity was unrelated to team identification and OCB under low-low and low-high combinations of task and goal interdependence. Interestingly, in the case of high TMX, informational dissimilarity was negatively related to helping behavior and positively related to loyal behavior; in the case of low TXM, informational dissimilarity did not relate to OCB. This study contributes to both theory and practice with important implications. For research, this study ( 1 ) shows that the model of Van der Vegt et al. ( 2003 ) can not be effectively applied to the Chinese context, ( 2 ) identifies the moderating effect of TMX on the relationship between informational dissimilarity and OCB, and ( 3 ) expands the concept of informational dissimilarity by including the notion of dissimilarity in origin. This research also contributes to practice by offering useful information for managers to better promote positive mutual behaviors among members in multidisciplinary teams.

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