Expert system for evaluation of information technology proposals in government

Pao Yue-kong Library Electronic Theses Database

Expert system for evaluation of information technology proposals in government

 

Author: Wong, Hon-yee Christine
Title: Expert system for evaluation of information technology proposals in government
Degree: M.Sc.
Year: 1995
Subject: Government spending policy
Expert systems (Computer science)
Information technology
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Computing
Pages: [9], 119, [6] leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1205695
URI: http://theses.lib.polyu.edu.hk/handle/200/4114
Abstract: The author has researched into the use of expert systems technology for evaluation of IT proposals for the purpose of resource allocation in Government. The review on the application of the technology in Hong Kong government indicated that this technology has not been given due recognition despite the many benefits that it is often associated with. The review on related applications in the technology in IT evaluation shows that relatively little research has been carried out in this field. This research aimed at developing a prototype expert system for evaluation of IT projects for resource allocation purpose. It tried to address a serious problem domain, as the cost of wrong decision in an evaluation is costly. It is also a difficult area, as there is no universal method for evaluation of IT projects. The development of the prototype expert system has been quite successful, as demonstrated by the enthusiastic participation in the evaluation by current and ex Finance Branch officers, and the positive comments received on the prototype. However, the development of the prototype must not be seen as an end. It is a means to raise the awareness of the management in the applicability of expert system technology in enhancing operational effectiveness and efficiency of government business, to address the problem of loss of expertise due to frequent staff turnover and brain-drain, and as a training tool to new staff. In this respect, the prototype has successfully demonstrated the value of expert system in government business and aroused the users an interest in using the system in their daily work. This report describes in detail the development and evaluation of the prototype.

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