Examining the changing organizational culture in Alice Ho Miu Ling Nethersole Hospital

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Examining the changing organizational culture in Alice Ho Miu Ling Nethersole Hospital


Author: Lok, Yin-ling
Title: Examining the changing organizational culture in Alice Ho Miu Ling Nethersole Hospital
Degree: M.Sc.
Year: 2000
Subject: Alice Ho Miu Ling Nethersole Hospital
Corporate culture -- China -- Hong Kong -- Case studies
Hong Kong Polytechnic University -- Dissertations
Department: Multi-disciplinary Studies
Dept. of Management
Pages: vii, 99, [10] leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1569009
URI: http://theses.lib.polyu.edu.hk/handle/200/4120
Abstract: One of the characteristics of the Alice Ho Miu Ling Nethersol Hospital is its century old culture of compassionate love, holistic care and teamwork. After its relocation to Tai Po in 1997, the hospital and nursing management had been making effort to cultivate an organization culture such that a caring service would be tendered through its staff. With the aim to provide satisfying care through satisfied carers, the hospital had proactively created a caring and supportive working environment so that the staff could feel cared for, empowered and entrusted. In this study, the current hospital culture was examined and cultural changes over time were also investigated. In addition, the relationships of the cultural perceptions and preferences to the staff demography were explored. The research findings suggest that despite the management culture building effort, there were discrepancies between the perceived and desired in the hospital. It also demonstrated that changes in perceived hospital culture had occurred across time. However, no significant differences between cultural perceptions and preferences were detected among staff groups of different background. The findings also suggest that the hospital staff will accept the cultural changes if the hospital management attempts to shape its culture towards the desired culture.

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