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DC FieldValueLanguage
dc.contributorDepartment of Industrial and Systems Engineeringen_US
dc.creatorChau, King-nui Helen-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/4283-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleEnhancing supplier relationship management for value creation across the supply chain network : a case studyen_US
dcterms.abstractVenturing in new study area of supplier relationship management with particular focus on supplier development program in the toys industry, this study aims to find out if the company being studied should initiate a supplier development program. Though there are not many studies have been done on toys in the past, supplier development program has been demonstrated success in significant cost saving for other industries such as the automobile industry. As such, the author finds it worth to conduct this study to find out if supplier development program can generate value for the toys company that is being studied. Based on the findings from this study, it is concluded that the company can move ahead to start a program by following the 7-step implementation process and all the concerns of the barriers, success factors, and the opinions collected from the survey. For those who are interested in establishing and implementing a supplier development program may find this project helpful as it provides basic and yet useful approach for supplier selection, vendor base reduction, measuring performance, and implementation. The findings about benefits and values that can be gained from supplier development program are encouraging as they correspond to literatures that reference to other study areas.en_US
dcterms.extentvi, 81 leaves : ill. ; 30 cm.en_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2009en_US
dcterms.educationalLevelAll Masteren_US
dcterms.educationalLevelM.Sc.en_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertations.en_US
dcterms.LCSHBusiness logistics.en_US
dcterms.LCSHIndustrial procurement -- Management.en_US
dcterms.LCSHCustomer relations -- Management.en_US
dcterms.accessRightsrestricted accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/4283