Benefits that pay : family friendly policies and practices and organizational citizenship behaviors

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Benefits that pay : family friendly policies and practices and organizational citizenship behaviors

 

Author: Shek, Mei-ling Gemini
Title: Benefits that pay : family friendly policies and practices and organizational citizenship behaviors
Degree: M.Sc.
Year: 2000
Subject: Work and family
Organizational commitment
Organizational behavior
Hong Kong Polytechnic University -- Dissertations
Department: Multi-disciplinary Studies
Dept. of Management
Pages: vii, 103, [8] leaves : col. ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1568963
URI: http://theses.lib.polyu.edu.hk/handle/200/4347
Abstract: This study investigates the employees' attitudes concerning the organization's family friendly policies and practices on their cognitive, affective and behavioral outcomes from a social exchange perspective. Family friendly policies and practices were postulated to be significantly and positively related to perceived organizational support and affective commitment. Perceived organizational support was further hypothesized to be a moderator between these policies and practices and affective commitment. Meanwhile, affective commitment and perceived organizational support were expected to explain the variance of citizenship behaviors positively. Survey data were gathered from 279 full time employees from various industries in Hong Kong. The models and hypotheses were tested with regression techniques. Results indicate that family friendly policies and practices, especially supportive supervisor, serve as the significant predictor of all study variables. The overall findings are consistent with the social exchange perspective that benefits directed at employees by organization may contribute to the establishment of high quality exchange relationship that create obligations for employees to reciprocate in beneficial ways. Implications of results in a Chinese context, to the human resources practitioners and future studies were highlighted.

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