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DC FieldValueLanguage
dc.contributorDepartment of Managementen_US
dc.creatorHui, Kin-wah Beaver-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/4382-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleImproving productivity through an integrated quality programmeen_US
dcterms.abstractIn this project, the productivity among a small group of blue-collar workers of the Hong Kong & China Gas Company Limited will be studied. As productivity is of increasingly importance to all ongoing organizations, managers will strive to achieve optimum levels of productivity by using different management tools to attain higher level of productivity. An in-depth studies regarding the productivity will be carried out in conjunction with the technical and human factors which are envisaged to affect the constructs of productivity in this project. The literature review will concentrate on productivity and its related factors. Then, the history and culture of an oldest gas supplying company, the Hong Kong & China Gas Company Limited (HKCG), will be discussed. Special attention will be focused on the Distribution Sections of this Company. Moreover, a small survey will be used in this project. Thus, the methodology will adopt a self-administered questionnaires which is replicated from an empirical research by Lee and Ho (1989) of Baptist College which is involving a survey to verify the availability of this project. Finally, the conclusions and recommendations will be given to emphasize the methods for improving the quality of work life (QWL) and new technology shift.en_US
dcterms.extent80 leaves ; 30 cmen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued1994en_US
dcterms.educationalLevelAll Masteren_US
dcterms.educationalLevelM.B.A.en_US
dcterms.LCSHHong Kong and China Gas Co. Ltden_US
dcterms.LCSHIndustrial productivityen_US
dcterms.LCSHLabor productivityen_US
dcterms.LCSHQuality of work lifeen_US
dcterms.LCSHHong Kong Polytechnic -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/4382