Using EIS in to-day hotel information system

Pao Yue-kong Library Electronic Theses Database

Using EIS in to-day hotel information system

 

Author: Man, Wing-kay
Title: Using EIS in to-day hotel information system
Degree: M.Sc.
Year: 1998
Subject: Hotel management -- Data processing
Management information systems
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Computing
Pages: x, 88 leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1439121
URI: http://theses.lib.polyu.edu.hk/handle/200/4671
Abstract: One of the most successful service industry in Hong Kong is the hotel industry. Hospitality management is a complex business operation. For the smooth operation of a hotel, and making profits, a professional management company often takes a general manager's role in managing a hotel for the hotel owner. A hotel management company needs to monitor its hotels to ensure they carry out various business strategies properly. They need up-to-date information of a hotel's operation. Hotel owners want to hire a reliable management company to run their business for making more profits. The evaluation of the performance of a management company is based on the operation budget approved by the hotel owner. This research aims to design a framework of a cost-effective Executive Information System (EIS) to help hotel executives for data sharing, analyses, manipulation and business planning. The framework allows ad hoc reports to be generated easily. A user of the EIS only needs little training on how to use the system for reporting data. The data retrieved can be presented in chart, graphics or in a report format. Statistics of the data can be computed easily. Despite the fact that the data are originated from different hotel sites, they can be imported into the EIS database. A key component of the suggested framework is to take advantage of cheap PC hardware and software package for the construction of the EIS. This not only provides an inexpensive platform for system development, but also allows flexibility in future upgrade and maintenance.

Files in this item

Files Size Format
b14391211.pdf 4.233Mb PDF
Copyright Undertaking
As a bona fide Library user, I declare that:
  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

     

Quick Search

Browse

More Information