| Author: | Lee, Wai-kee Grace |
| Title: | The influence of work-related role stressors on job satisfaction of the staff members in a Hong Kong university |
| Degree: | M.Sc. |
| Year: | 2000 |
| Subject: | Hong Kong Polytechnic University -- Employees Job stress -- China -- Hong Kong -- Case studies Job satisfaction -- China -- Hong Kong -- Case studies Hong Kong Polytechnic University -- Dissertations |
| Department: | Multi-disciplinary Studies Department of Management |
| Pages: | ix, 80 leaves : ill. ; 30 cm |
| Language: | English |
| Abstract: | The 21st century is an era of change. Organizational changes emerge everywhere which are characterized by competitive change, a de-emphasis on jobs as way of organizing, an emphasis on an individual's portfolio of knowledge, skills, and abilities, and an effort to leverage technology to the maximum. The underlying processes driving this new organizational reality account for the restructuring, reengineering, downsizing and privatization initiatives. These processes have dramatic effects on individual lives and are among the contemporary forces causing stress for people in organizations (Quick et al., 1997). The main purpose of this study is to identify the impact of five work-related role stressors, namely role ambiguity, role conflict, role overload, role novelty and role discretion, on job satisfaction on both academic and administrative staff members of The Hong Kong Polytechnic University (PolyU). A quantitative approach was used in this study. A survey was conducted in PolyU and 266 completed questionnaires were used for data analysis. Cronbach's alpha was employed to test the internal reliability of the items of the scaled variables. Correlation coefficients and multiple regression were used to analyze the data. Results showed that four out of the five role stressors being studied, i.e. role ambiguity, role conflict, role overload and role discretion, were significant predictors of job satisfaction. The sign of relationship between the four stressors and job satisfaction has been consistent with the results of previous research. Implications for managers are discussed based on these results. |
| Rights: | All rights reserved |
| Access: | restricted access |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| b15689426.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 2.6 MB | Adobe PDF | View/Open |
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