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DC FieldValueLanguage
dc.contributorMulti-disciplinary Studiesen_US
dc.contributorDepartment of Managementen_US
dc.creatorLee, Wai-kee Grace-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/4720-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleThe influence of work-related role stressors on job satisfaction of the staff members in a Hong Kong universityen_US
dcterms.abstractThe 21st century is an era of change. Organizational changes emerge everywhere which are characterized by competitive change, a de-emphasis on jobs as way of organizing, an emphasis on an individual's portfolio of knowledge, skills, and abilities, and an effort to leverage technology to the maximum. The underlying processes driving this new organizational reality account for the restructuring, reengineering, downsizing and privatization initiatives. These processes have dramatic effects on individual lives and are among the contemporary forces causing stress for people in organizations (Quick et al., 1997). The main purpose of this study is to identify the impact of five work-related role stressors, namely role ambiguity, role conflict, role overload, role novelty and role discretion, on job satisfaction on both academic and administrative staff members of The Hong Kong Polytechnic University (PolyU). A quantitative approach was used in this study. A survey was conducted in PolyU and 266 completed questionnaires were used for data analysis. Cronbach's alpha was employed to test the internal reliability of the items of the scaled variables. Correlation coefficients and multiple regression were used to analyze the data. Results showed that four out of the five role stressors being studied, i.e. role ambiguity, role conflict, role overload and role discretion, were significant predictors of job satisfaction. The sign of relationship between the four stressors and job satisfaction has been consistent with the results of previous research. Implications for managers are discussed based on these results.en_US
dcterms.extentix, 80 leaves : ill. ; 30 cmen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2000en_US
dcterms.educationalLevelAll Masteren_US
dcterms.educationalLevelM.Sc.en_US
dcterms.LCSHHong Kong Polytechnic University -- Employeesen_US
dcterms.LCSHJob stress -- China -- Hong Kong -- Case studiesen_US
dcterms.LCSHJob satisfaction -- China -- Hong Kong -- Case studiesen_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsrestricted accessen_US

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