Employee satisfaction towards performance appraisal

Pao Yue-kong Library Electronic Theses Database

Employee satisfaction towards performance appraisal


Author: Yip, Kit-yee Leo
Title: Employee satisfaction towards performance appraisal
Degree: M.B.A.
Year: 1998
Subject: Employees -- Rating of
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Management
Pages: vi, 83, [7] leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1436962
URI: http://theses.lib.polyu.edu.hk/handle/200/4949
Abstract: Although performance appraisal has been evolved for decades, employees often complain that appraisals are not made with fairness. The present study investigates appraisee reactions on various performance appraisal characteristics, including feedback, goal setting, participation, perception of supervisor, performance evaluation, reward allocation and some personal variables. Questionnaires were administered to two groups of samples (supervisory and non-supervisory employees) in a multinational company. The findings suggested that positive feedback, trust, performance evaluation and reward allocation were the major determinants of employee satisfaction towards performance appraisal. On the other hand, even though supervisory employees and non-supervisory employees had different perceptions on performance appraisal, results did not support a direct relationship between appraiser status and employee appraisal satisfaction.

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