'Person-environment fit' model and the attraction and retention of employees in the tourism industry : an exploratory study

Pao Yue-kong Library Electronic Theses Database

'Person-environment fit' model and the attraction and retention of employees in the tourism industry : an exploratory study

 

Author: Chan, Po-wan Paul
Title: 'Person-environment fit' model and the attraction and retention of employees in the tourism industry : an exploratory study
Degree: M.B.A.
Year: 1996
Subject: Tourism -- China -- Hong Kong -- Employees
Tourism -- China -- Hong Kong -- Employees -- Training of
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Management
Pages: ix, 98 leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1238983
URI: http://theses.lib.polyu.edu.hk/handle/200/5068
Abstract: The Vocational Training Council of Hong Kong is one of the major institutions that offer tourism training and education, it is established to provide the economy with the human resources it needs. However, most of the firms in the tourism industry are having difficulties in recruiting and retaining staff. It was found that many graduates from the tourism courses did not join the industry and those who joined the industry were not very satisfied with the working conditions and environments. In this project, 78 firms in the tourism industry and 168 tourism graduates of the Council were surveyed on the 'person-environment fit' model, The findings indicate that there is a mismatch between the requirements of the industry and the expectations of the graduates and this is one of the major reasons that causes recruitment and retention problems in the tourism industry. It is recommended that the Vocational Training Council should articulate the views of both parties and amend its curriculum so as to equip its graduates with the traits and abilities require by the industry.

Files in this item

Files Size Format
b12389833.pdf 2.942Mb PDF
Copyright Undertaking
As a bona fide Library user, I declare that:
  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

     

Quick Search

Browse

More Information