A prototype of expert system for programs evaluation in non-profit organisations

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A prototype of expert system for programs evaluation in non-profit organisations


Author: Yim, Ka-yee Cissy
Title: A prototype of expert system for programs evaluation in non-profit organisations
Degree: M.Sc.
Year: 1998
Subject: Nonprofit organizations
Evaluation research (Social action programs)
Expert systems (Computer science)
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Computing
Pages: 44 leaves : ill. ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1439169
URI: http://theses.lib.polyu.edu.hk/handle/200/5125
Abstract: The continuous survival of non-profit organisations in one society is mainly due to their strong commitment in carrying out their organisations' mission statement, which is usually aimed at benefiting to the public. Although the value of these organisations is being increasingly recognised, the current management standards of most non-profit organisations are generally low. Many of them lack a clear sense of where they want to be. There are always a collection of programs, with no unifying theme or focus. They lack formal and strategic planning. With the rapid development of expert systems in commercial environment, it is expected that the impact of information technology in non-profit organisations can also play a part in management reform for improving organisational effectiveness. In this research project, a prototype expert system in programs evaluation to assist program reviewers or decision-makers in reviewing the various proposed programs in non-profit organisations was developed, with the ultimate aim of contributing to better program planning, allocation of resources and delivery of services. The prototype has been designed and developed by using an expert system shell, KAPPA. It was demonstrated to and evaluated by potential users. Base on the users' perception as revealed in the survey results, the various objectives of this research have been reached. The lesson learned in this project could throw some light into the future full scale system development when it is conducted. In facing the challenging future, the applying of expert systems technology in programs evaluation can no doubt act as a re-engineering tool in making a difference in delivering core mission programs and services effectively and strategically in non-profit organisations.

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