Perceived personal safety, organizational commitment, work stress and burnout : a case study of nurses in Hong Kong

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Perceived personal safety, organizational commitment, work stress and burnout : a case study of nurses in Hong Kong

 

Author: Tam, Oi-lan Irelan
Title: Perceived personal safety, organizational commitment, work stress and burnout : a case study of nurses in Hong Kong
Degree: D.B.A.
Year: 2005
Subject: Hong Kong Polytechnic University -- Dissertations
Nurses -- Health and hygiene -- China -- Hong Kong
Nurses -- Professional ethics -- China -- Hong Kong
Nurses -- Job stress -- China -- Hong Kong
Burn out (Psychology)
Department: Graduate School of Business
Pages: iv, 125 leaves : ill. ; 30 cm.
InnoPac Record: http://library.polyu.edu.hk/record=b1896945
URI: http://theses.lib.polyu.edu.hk/handle/200/5570
Abstract: The purpose of this study was to identify the factors determining the perceived personal safety as an environmental stressor, and to examine the predictive relationship between work stress, organizational commitment and job burnout in order to gain a better understanding of a safe work environment in the hospitals for the nurses. The impact of Severe Acute Respiratory Syndrome (SARS) has exerted high pressure on the health care system. Particularly during the SARS outbreak, many health care workers volunteer to work in the ward to cure the patients. This demonstrates the health care workers' commitment to the occupation and hospitals despite high workload and high personal risk in the workplace. Propositions about the relationship between the perceived personal safety, work stress, Maslach and Jackson's model (1981) of Job Burnout, Meyer and Allen's model (1991) of organizational commitment and Blau's (1989) occupational commitment was tested via field research. Also, the main and interaction effects of the organizational commitment and occupational commitment were assessed whether the moderating effects would strengthen or buffer the relationship of work stress and burnout.
A questionnaire was sent to nurses working in the hospitals through Association of Hong Kong Nursing Staff. Usable returns were received from 313 nurses, giving a response rate of 21.2%. Data were analyzed using correlational analyses and multiple regressions. Results indicated that nursing is a stressful profession and the perceived personal safety construct was a strong environmental stressor, which plays an important role in contributing work stress and burnout for the nursing working in the hospitals. Work stress is mediating the perceived personal safety and job burnout and only affective commitment has a significant relationship on stress-burnout relationship in the high-risk working environment. SARS is an important factors in the study because nurses have become very sensitive to the perceived personal study issue ever since SARS. This study provided for the very first time on perceived personal safety in a high-risk health care environment and the testing of the influence of perceived personal safety on work stress and burnout among nurses, taking into account the role of work stressors. Future research should be directed to the construct perceived personal safety arising from high risks environment. Also it worths study on how stress and burnout could be alleviated or prevented. Moreover, it would be worthwhile to examine if the effects reported herein can be replicated in other professions in the hospitals environment and/or other professional in other high-risk environment.

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