Successful IT outsourcing to China

Pao Yue-kong Library Electronic Theses Database

Successful IT outsourcing to China

 

Author: Wang, Tingting
Title: Successful IT outsourcing to China
Degree: M.Sc.
Year: 2010
Subject: Hong Kong Polytechnic University -- Dissertations
Information technology -- Management -- China
Information technology -- Contracting out
Information resources -- Management -- China
Department: Dept. of Computing
Pages: vii, 111 p. : ill. ; 30 cm.
InnoPac Record: http://library.polyu.edu.hk/record=b2352639
URI: http://theses.lib.polyu.edu.hk/handle/200/5617
Abstract: The global outsourcing race in on. Outsourcing is seen as a necessary for survival and has increasingly become an important strategy that can assist organizations to reduce costs, focus on core business and leverage their skills and resources to achieve greater competitiveness. India is the outsourcing center in Asia. However, experts said that customers are seeking other choice instead of India because the negative impact such as the increasing labor salary, the shortage of IT engineer and fundamental infrastructure in India. It is reported that the average salary of staff in china working in outsourcing field is 40% lower than in India. Furthermore, a study, co-sponsored by American software giant Oracle Corp, and Dimension Data, And in the "Future opportunity Rank -2015", China had to be the first rank above India. However, India has the British heritage and China has the Great Wall of China that remains conceptually which is unfamiliar for western countries. Executives and companies may hesitate to bear the risks to implement the costly outsourcing project with their unknown service providers in a new environment. This study aims to seek the ways of successfully outsourcing in china by identifying, measuring, mitigating the risks of IT outsourcing exercise. In the existing literature study, the fields covered are all the researches on the risk types, while, in this paper, the risks will be studied further including assessing the risk with a price tag on each risk type and the ways to mitigating the risk. Hopefully it may assist organizations to clearly define their expectations, develop strategic outsourcing plans, and make appropriate decisions to achieve outsourcing objectives.

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