Intention to adopt ASP for core and non-core functions

Pao Yue-kong Library Electronic Theses Database

Intention to adopt ASP for core and non-core functions

 

Author: Chan, Yat-man
Title: Intention to adopt ASP for core and non-core functions
Degree: D.B.A.
Year: 2010
Subject: Hong Kong Polytechnic University -- Dissertations
Application service providers
Business enterprises -- Technological innovations
Department: Graduate School of Business
Pages: viii, 187 leaves : col. ill. ; 30 cm.
InnoPac Record: http://library.polyu.edu.hk/record=b2417682
URI: http://theses.lib.polyu.edu.hk/handle/200/6009
Abstract: With the improvement in Internet bandwidth, connection stability, and data transmission security, a new wave of application service providers (ASPs) is emerging. The recent boom of ASP models, such as software application as service, on-demand services, and cloud computing in 2008, has led to the prevalence of ASPs for core business functions. Traditional information technology (IT) outsourcing covers non-core business functions that are not critical to business performance and competitive advantage. Compared with traditional IT outsourcing, the ASP concept is an emerging innovation because it covers both core and non-core business functions. Most executives do not fully comprehend the difference between traditional IT outsourcing and the ASP model. This dissertation aims to answer two general questions: (1) What are the antecedents and moderators of the intention to adopt ASP for core and non-core functions? (2) To what extent do these antecedents and moderators affect the intention to adopt ASP for core and non-core functions? This study employs quantitative techniques to investigate the factors that influence the intention of an organization to adopt ASP. The data source consists of a randomly selected sample of senior executives/Chief Information Officers from associations throughout Hong Kong. This study uses Partial Least Square to analyze the data and examine the relationship between variables. While this study upholds several widely held beliefs regarding the intention to adopt ASP for core and non-core functions, it debunks several others. The study uncovers support for the significant relationship between specific antecedents (perceived cost advantage, gap in IT capability, perceived service quality, and attitude of the management toward ownership and control) and the intention to adopt ASP for core and non-core functions. In addition, the findings prove that the strategic orientation of a company toward cost leadership and product differentiation have moderating effect on the intention to adopt ASP for non-core and core functions respectively. Furthermore, the findings show whether some antecedents have stronger effect on the intention to adopt ASP for core functions than for non-core functions, or vice versa.

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