A competency based approach in group collaboration

Pao Yue-kong Library Electronic Theses Database

A competency based approach in group collaboration

 

Author: Ip, Wing-fai Morgan
Title: A competency based approach in group collaboration
Degree: M.Sc.
Year: 2011
Subject: Hong Kong Polytechnic University -- Dissertations
Teams in the workplace -- Data processing
Department: Dept. of Computing
Pages: vi, 105 leaves : col. ill. ; 30 cm.
InnoPac Record: http://library.polyu.edu.hk/record=b2426873
URI: http://theses.lib.polyu.edu.hk/handle/200/6043
Abstract: Group role assignment is part of the role based collaboration framework [3]. In human resource management domain, it is the process of assigning potential candidates to specific roles or reallocating group members to new roles. This process usually happens in recruitment or in a group collaboration scenario when forming work group. The assignment of agents (An agent is referred as a person, a candidate or a member in a group.) to certain group roles is done based on a set of pre-defined criteria or proficiency level and subject to certain external constraints, such as cost, utilization, etc. Generally the assignment could be done manually if the agent population size is limited. But it seems not efficient or even impossible if the potential candidates are more than several hundreds. The aim of this research is to explore a competency-based assignment methodology in a group collaboration environment. Traditionally role-based assignment is used but it has the concern of not workable [4] if there is no single agent that meets all the requirements for a particular role. Alternatively, as competency is a key consideration factor for role assignment, it is possible to leverage agents with a subset of the role competencies and share the original role's responsibilities. The suggested assignment method is to optimize the group assignment in a multi-agent environment, based on agents' competency proficiency and external constraints. The objectives are: 1. Identify a methodology to minimize the effort of selecting potential agents from an agent population. 2. Formulate the group assignment equation for optimization the evaluation function (or fitness function). 3. Examine the constraints that govern the fitness function. 4. Explore this Competency Based Group Assignment Problem (CGAP) with respect to Tabu Search heuristic and the Zhu's method [4], and suggest an algorithm which is appropriate for CGAP.

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