非本地员工的适应性, 工作满意度, 员工流失率 : 苏州市酒店行业员工的案例研究

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非本地员工的适应性, 工作满意度, 员工流失率 : 苏州市酒店行业员工的案例研究

 

Author: 李靖
Li, Jing
Title: 非本地员工的适应性, 工作满意度, 员工流失率 : 苏州市酒店行业员工的案例研究
Fei ben di yuan gong de shi ying xing, gong zuo man yi du, yuan gong liu shi lü : Suzhou Shi jiu dian hang ye yuan gong de an li yan jiu
Degree: M.Sc.
Year: 2011
Subject: Hong Kong Polytechnic University -- Dissertations
Hotels -- China -- Suzhou (Jiangsu Sheng) -- Employees
Department: School of Hotel and Tourism Management
Pages: 42 leaves ; 30 cm.
Language: Chinese
InnoPac Record: http://library.polyu.edu.hk/record=b2457486
URI: http://theses.lib.polyu.edu.hk/handle/200/6224
Abstract: 在酒店业蓬勃发展的今天,酒店人力资源的缺口问题日益严重,特别是酒店基层员工的问题更是一个让每个酒店都头痛的问题。而外来员工又是占据酒店基层员工的绝大多数,因此,如果酒店 能解决好酒店外来员工的问题,一定程度上就解决了酒店基层员工的问题。笔者,主要是通过对酒店外来员工的适应性,工作满意度,工作表现三个主要方面的研究,通过分发问卷的形式,来 收集信息。在经过系统的SPSS分析之后,结合笔者的实际工作经验,以及大量的参考资料,发现问题的根源性,最终,未解决这一问题提供一定的理论依据。

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