Full metadata record
DC FieldValueLanguage
dc.contributorDepartment of Applied Social Sciencesen_US
dc.creatorReed, Heidi Annelies-
dc.identifier.urihttps://theses.lib.polyu.edu.hk/handle/200/7743-
dc.languageEnglishen_US
dc.publisherHong Kong Polytechnic University-
dc.rightsAll rights reserveden_US
dc.titleSmall town multinational : CSR and the institutionalization of diversity as an organizational value at Cummins Inc.en_US
dcterms.abstractCorporate social responsibility (CSR) has become an important research theme in academia; however, little research has been done on the maintenance of such practices. Although rooted within management strategy, scholars propose that the concept of diversity has the potential to achieve social change (Ahmed, 2007). Cummins Inc. has a history of over six decades in the area of diversity management making it an ideal corporation to study how a CSR value like diversity can be maintained beyond initial adoption and implementation. A global company with a small town origin, Cummins has continually linked the value of diversity to its founding identity of providing for the community. This study therefore inherently examines the impact Cummins' progressive values have had on the communities and institutions with which it works. Throughout its history, Cummins has engaged in hotly debated diversity related initiatives ranging from pulling out of apartheid South Africa to lobbying for gay marriage in the U.S. Sometimes these initiatives have been to the short-term detriment of the company’s bottom line and reputation making them a difficult "sell" to employees. This study suggests that relying on organizational identity rather than business case or moral arguments can help management justify socially responsible practices in a weak institutional environment. In contrast, in a strong institutional environment it is more difficult to claim that a behavior which society expects can be part of a company's unique identity. The data from Cummins suggests that in a strong institutional environment, employees are most convinced by arguments that the practice is "the right thing to do" as well as that there is a business case. This combination of morality and fiscality allows for the careful nuance that the practice is in the "self-interest, not selfish interest" of the company (Cummins, 2004, p. 47-48). By adapting strategies based on the strength of the institutional environment, the evidence suggests that a company can better maintain a socially responsible practice.en_US
dcterms.extentix, 324 pages ; 30 cmen_US
dcterms.isPartOfPolyU Electronic Thesesen_US
dcterms.issued2014en_US
dcterms.educationalLevelAll Doctorateen_US
dcterms.educationalLevelPh.D.en_US
dcterms.LCSHCummins, Inc.en_US
dcterms.LCSHSocial responsibility of businessen_US
dcterms.LCSHCorporations -- Social aspectsen_US
dcterms.LCSHHong Kong Polytechnic University -- Dissertationsen_US
dcterms.accessRightsopen accessen_US

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Please use this identifier to cite or link to this item: https://theses.lib.polyu.edu.hk/handle/200/7743