| Author: | Cheung, Yuk-sim |
| Title: | The influence of organizational commitment and occupational commitment on work behaviors : a study of executive officers employed in UGC-funded tertiary institutions in Hong Kong |
| Degree: | M.Sc. |
| Year: | 1997 |
| Subject: | College personnel management -- China -- Hong Kong College administrators -- China -- Hong Kong Organizational behavior Job satisfaction Commitment (Psychology) Hong Kong Polytechnic University -- Dissertations |
| Department: | Multi-disciplinary Studies |
| Pages: | vii, 76, [11] ; 30 cm |
| Language: | English |
| Abstract: | It has often been said that the progress of an organization depends upon the staff's working attitude and performance. The organization prospers if the level of commitment and satisfaction of staff is high and they are willing to perform roles of benefit to the organization. As higher education in Hong Kong is a matter of public concern, the work attitude and behaviors of employees in tertiary institutions should deserve our attention. With the government's decision to accelerate the expansion of tertiary education in 1989 which led to a rapid growth of the tertiary places, and the passing of the Occupational Retirement Scheme Ordinance in 1992 which brought amendments to the Superannuation Schemes for university staff, this study attempted to investigate the impact of the two events on the work attitudes and behaviors of university staff with a focus on the Executive Officers. On the other hand, although there have been extensive research on employees' job satisfaction, organizational commitment, occupational commitment, turnover intention and organizational citizenship behaviors, little research have been conducted to investigate the inter-relationships of these variables. This study proposed a model to capture the inter-correlation between these variables of work attitudes and behaviors. A quantitative survey was developed to test the proposed model, using university Executive Officers as a sample for the survey. The results indicated that the government's policy on expanding higher education has brought to university Executive Officers with lower affective occupational commitment and higher continuance occupational commitment. The changeover of the superannuation schemes, however, has no significant impact on their turnover intention. The results of the study also revealed that occupational turnover intention is significantly predicted by the combination of job satisfaction and occupational commitment, while organizational turnover intention is significantly predicted by the combination of job satisfaction and organizational commitment. Organizational citizenship behavior is significantly predicted by occupational commitment. The affective commitment was found to be the most important component in such predictions. In addition, correlation among the variables was reviewed. The results were generally in agreement with previous research findings. Demographic variables like age, number of years of full-time working experience and frequency of promotion were found to be significantly correlated with the variables of job satisfaction, commitments and organizational citizenship behaviors, but they were not constructed to be a strong and consistent moderator for the variables of commitments and work behaviors. Besides, it was found that the university Executive Officers are more committed to their occupation than to their organization. Their occupational and organizational turnover intentions are not so strong, they have moderate job satisfaction and perform organizational citizenship behavior quite often. |
| Rights: | All rights reserved |
| Access: | restricted access |
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| File | Description | Size | Format | |
|---|---|---|---|---|
| b14036186.pdf | For All Users (off-campus access for PolyU Staff & Students only) | 3.32 MB | Adobe PDF | View/Open |
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