An exploratory study on the job satisfaction of registered nurses working in a regional hospital in Hong Kong : its relationships with tertiary education and other variables

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An exploratory study on the job satisfaction of registered nurses working in a regional hospital in Hong Kong : its relationships with tertiary education and other variables

 

Author: Chan, Wai-keung Francis
Title: An exploratory study on the job satisfaction of registered nurses working in a regional hospital in Hong Kong : its relationships with tertiary education and other variables
Degree: M.Sc.
Year: 1999
Subject: Nurses -- Job satisfaction -- China -- Hong Kong -- Case studies
Nurses -- Education -- China -- Hong Kong -- Case studies
Hong Kong Polytechnic University -- Dissertations
Department: Multi-disciplinary Studies
Dept. of Management
Pages: iv, 101 leaves ; 31 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1463753
URI: http://theses.lib.polyu.edu.hk/handle/200/954
Abstract: Tertiary education is generally viewed as the essential qualification for any professionals. In order to meet the increasing demand for high quality health services, some registered nurses pursued tertiary education aiming to prepare themselves to face the change. This can be beneficial to patient care but costly and exhaustive to the employed nurses. One may wonder whether this educational commitment will produce satisfied nurses who will, in turn, influence patient care. This paper is an exploratory study in Hong Kong studying the job satisfaction and its relationships with tertiary education and other variables in 192 registered nurses working in a general acute public hospital. The level of job satisfaction was assessed using the instrument developed locally for nurses by Cheung, Shae, Wong, Luk and Fielding. In addition, the effect of various modulating variables on job satisfaction are explored so as to obtain a direction for effective improvement on nurses' job satisfaction. Results showed that there was no significant relationship between the levels of overall job satisfaction and tertiary education in this group of registered nurses. The correlation between tertiary education and overall job satisfaction was negative, near zero, and statistically insignificant. Ross and Reskin explained such findings as education's total null effect on job satisfaction stems from a process in which positive and negative effects cancel. Education gives employees access to better job conditions that are in turn associated with higher level of job satisfaction. On the other hand, control increases expected job satisfaction for the better educated. Thus, raised expectations brought about by education cancel out the positive effects. The results also reveal that there were statistically significant relationships between job satisfaction of the registered nurses and age, position of nursing job and working unit. Moreover, statistically significant relationship was found between tertiary education and position of nursing job. Providing and supporting staff training and development appear to be important. Enhancing job autonomy and coupled with enhanced communication should help to promote job satisfaction among nurses.

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