Browsing by Author > Ding, Zhihong Portia

Jump to: 0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
or enter first few letters:  
Showing results 1 to 1 of 1
YearTitleAuthor
2003A study of consumer complaint behavior : a case in Hangzhou hotel restaurant servicesDing, Zhihong Portia