Evaluation of the web-based system for benefit/expense claims in PolyU :a business perspective

Pao Yue-kong Library Electronic Theses Database

Evaluation of the web-based system for benefit/expense claims in PolyU :a business perspective

 

Author: Pang, Yuk-chun
Title: Evaluation of the web-based system for benefit/expense claims in PolyU :a business perspective
Degree: M.Sc.
Year: 2001
Subject: Hong Kong Polytechnic University
Intranets (Computer networks)
Reengineering (Management)
Hong Kong Polytechnic University -- Dissertations
Department: Dept. of Computing
Pages: 79 leaves : ill. (some col.) ; 30 cm
Language: English
InnoPac Record: http://library.polyu.edu.hk/record=b1566428
URI: http://theses.lib.polyu.edu.hk/handle/200/3909
Abstract: The objective of this report is to study how successfully the business processes for benefit/expense claims have been reengineered by using digital certificate technology. As network security for processing payment electronically is the major concern of the staff members in PolyU for transaction via open network. The Office of Information Technology Services has recommended that all departments should have its own procedures and guidelines at departmental level for a better security control, To ensure the administration for PolyU digital certificate is under control, Human Resources Office and Office of Information Technology Services are both responsible for the certificate management in PolyU. The research for this report is conducted through distributing questionnaires by internal mail to various academic/administrative and self-finance centers. According to the findings from the survey, the use of digital certificate technology with business process change for benefit/expense claims is a success. Respondents received their payment claims within 10 working days. As user participation in the system usage of the benefit/expense claims is quite low after one year, further enhancements to increase the usability of web-based system have also been recommended in the report.

Files in this item

Files Size Format
b15664284.pdf 4.723Mb PDF
Copyright Undertaking
As a bona fide Library user, I declare that:
  1. I will abide by the rules and legal ordinances governing copyright regarding the use of the Database.
  2. I will use the Database for the purpose of my research or private study only and not for circulation or further reproduction or any other purpose.
  3. I agree to indemnify and hold the University harmless from and against any loss, damage, cost, liability or expenses arising from copyright infringement or unauthorized usage.
By downloading any item(s) listed above, you acknowledge that you have read and understood the copyright undertaking as stated above, and agree to be bound by all of its terms.

     

Quick Search

Browse

More Information