Browsing by Author > Chen, Yao Bruce
Showing results 1 to 1 of 1
| Year | Title | Author |
|---|---|---|
| 2005 | An examination of customer expectations and perceptions of service quality in Hangzhou's hotels | Chen, Yao Bruce |
| Year | Title | Author |
|---|---|---|
| 2005 | An examination of customer expectations and perceptions of service quality in Hangzhou's hotels | Chen, Yao Bruce |